Category Archives: Work

Wicked Ambiguity and User Experience

Following are the video, slides, description, and transcript for my keynote talk, Wicked Ambiguity. See the acknowledgments for more information about my sources, influences, and the people who helped me along the way. Video Slides Description Wicked Ambiguity and User … Continue reading

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How to Hack Your Annual Self-Review

Hack your review, hack yourself.Photo © johngineer Once again, it’s time to write your annual self-review. Just like last year (and the year before), Review Season sneaked up on you when you weren’t looking. Now you’ve landed on this page … Continue reading

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Information Endures: A Story About Stories

Ed. note: Each year, the UW Information School (where I’m a grad student) holds its annual Dean’s Club Dinner to thank its donors and board members for their gifts and service. This year, I’m emceeing the event along with fellow … Continue reading

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A Guide to Public Speaking for Introverted and Shy People

UPDATE: I was a speaker at Ignite! Seattle 19 and talked about How Introverts Can Survive in This Extroverted World. I presented five lifehacks that introverts can use to preserve and build their energy as they’re trying to get along … Continue reading

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Dollar Shave Club: The Unboxing Experience is F***ING GREAT

Introducing Dollar Shave Club I recently joined the Dollar Shave Club. You may remember their awesome content marketing video that went viral back in March. I loved it — after all, I’m just as susceptible to good branding and content … Continue reading

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